Find answers to common questions about our services and processes
We've compiled answers to questions we frequently receive from our clients and partners. If you can't find what you're looking for, please don't hesitate to contact us directly.
Navkriti Technologies offers a comprehensive range of digital solutions including web design and development, mobile app development, content creation and video editing, social media marketing, search engine optimization (SEO), branding solutions, event activations, mass messaging services, influencer marketing, and legal assistance for digital businesses.
Navkriti Technologies was founded in 2020 and has been providing innovative digital solutions to businesses of all sizes for over 5 years. During this time, we've built a strong reputation for delivering high-quality work and exceptional customer service.
We work with clients across various industries including healthcare, education, retail, real estate, finance, technology, non-profit, automotive, beauty & fashion, and e-commerce. Our diverse experience allows us to understand the unique challenges and opportunities in different sectors and tailor our solutions accordingly.
Our approach typically follows these steps:
The timeline for a website project depends on its complexity, features, and scope. A basic informational website might take 4-6 weeks, while a complex e-commerce platform or custom web application could take 3-6 months. During our initial consultation, we'll provide a more accurate timeline based on your specific requirements.
Yes, we offer various support and maintenance packages to ensure your digital assets continue to perform optimally. These packages can include regular updates, security monitoring, performance optimization, content updates, and technical support. We can tailor a support plan based on your specific needs and budget.
We offer several pricing models depending on the nature of the project:
We provide detailed proposals that outline all costs involved, ensuring transparency throughout our partnership.
Yes, we typically require a 50% down payment to commence work on a project, with the remaining balance due upon completion or at agreed-upon milestones for larger projects. For retainer-based services, payment is generally made at the beginning of each month.
We accept various payment methods including bank transfers, credit cards, and digital payment platforms. For international clients, we can work with services like PayPal or wire transfers. All payment details will be provided in our invoice.
Clients with active support contracts can reach our technical support team through multiple channels:
Our standard response time is within 24 hours, but we typically respond much faster.
Yes, we provide comprehensive training sessions for clients to ensure you can effectively manage and utilize the systems we build. This includes one-on-one training, documentation, and video tutorials where appropriate. Additional training sessions can be arranged as needed.
Our standard response time is within 24 hours for non-critical issues. For urgent issues, we aim to respond within 2-4 hours during business hours. Critical issues that affect system functionality are prioritized and addressed as quickly as possible. Response times may vary based on your support package.
If you have any questions that weren't addressed here, we're happy to help. Contact our team for personalized assistance.
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